What happens if I miss the invoice payment deadline for some reason?

All invoices must be settled by the service renewal date.  This is especially important for domain name renewals as the domain will be moved into suspension by the registrar and website and email services will then be in accessible.
If the settement date is missed clients wil receive an overdue reminder.  Please do not ignore this!  It is important that payment is made without further delay or that the client contacts us to discuss the position.  Our systems will automatically suspend hosting services that become significantly overdue.  We reserve the right to charge a re-activation fee in such circumstances.
  • invoice, invoices, payment, suspend
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Are my credit/debit card details secure with SiteE@se?

Absolutely!  Card details are processed without you leaving our order pages via our payment...

Can I view my invoices online?

Yes!  You can view invoices on your Dashboard after logging into the Client Portal.  Look for the...

What payment methods do you accept?

SiteE@se accepts payment by credit or debit card, which is the only payment method available to...

When will I be invoiced for renewals?

Services and domain registrations that renew annualy or biennialy are invoiced 30 days in advance...

Can our invoices be sent to a separate accounts department?

Of course!  we recognised that many companies have a separate department that deals with invoices...